Setting maintenance reminders

An interval can be a distance, a period, or whichever comes first — which is usually what the manufacturer asks for. Reminders go to the fleet managers of the entity the vehicle belongs to.

Integrations read and write through the same rules a person would. An API key cannot see anything its scope does not cover, and a record it changes carries the name of the integration in the audit trail rather than a blank, so an automated change is never mistaken for a colleague.

Where a field is required, Droppr says so when you try to publish rather than while you are still typing, so a half-finished record never turns red under your hands. Optional fields that would be useful to fill in are suggested at the top of the form instead of demanded.

If you are moving across from a spreadsheet or from another system, do one vehicle or one driver by hand first and compare it against what the import produces. Ten minutes spent this way is worth more than any amount of checking afterwards, and it usually catches a column in the wrong order.

Still stuck? Support can see the same screens you can, so a link to the record and one sentence about what you expected to happen is normally enough to get a useful answer on the first reply rather than the third.

Anything shown on this screen can be exported, and the export carries the filters you had applied rather than the whole table. That is usually what you want when somebody asks for a list by email, and it keeps a spreadsheet from quietly becoming a second source of truth.

Deleting is deliberately harder than archiving, and for most records it is not offered at all. Archiving takes the record out of every list and every schedule while keeping it readable, which is what an auditor, an insurer or a colleague looking at last winter actually needs.

Everything you type is saved as you go. Droppr keeps the record as a draft until you publish it, so you can start on a laptop, leave it half finished and pick it up from the depot tablet without losing a field. Nothing you enter is visible to your partners until the record is published, which means there is no cost to saving early and often.

What you can do here depends on the role you were given when you were invited. A fleet manager creates and edits everything inside the entity, a planner changes the roster but not the fleet itself, and a viewer reads without changing anything. If a button is missing where this article says it should be, the role is almost always the reason.

Every change is written to the audit trail with the name of whoever made it and the exact time. The trail sits at the bottom of the record and cannot be edited or cleared by anyone, including us. That is what makes it usable as evidence during an audit rather than merely as a convenience for the office.

Dates are stored in UTC and shown in the time zone of the browser you are using. This matters at the edges of a day: a booking that starts at half past midnight in Warsaw is still the previous evening in Dublin, and the roster will say so. Exports always carry the offset, so a spreadsheet cannot be misread later.

If something looks wrong after an import or a bulk change, nothing is lost. Droppr keeps every version of a record and any of them can be restored from the history panel, which is the safest way out of a mistake — safer, certainly, than deleting the record and starting again from an empty form.

Alerts are sent by email and shown in the dashboard. The address used is the one on your own profile rather than the company one, so each colleague receives what is relevant to them and nothing else. A category of alert can be muted from your notification settings without muting the rest of them.

Documents and photographs are stored encrypted and are only ever shown to the company that uploaded them. A partner sees the conclusion — a compliance score, a verified badge, an expiry date — and never the file itself. That split is deliberate, it is what makes the network work, and it is not configurable.

Search on this screen matches on more than the name. Plates, VINs, driver numbers and booking references are all indexed, so pasting whatever you happen to have in front of you is usually the fastest route to the record you actually want to open.

Bulk actions work on whatever is selected, and the confirmation dialog always names the number of records and what will happen to them. Nothing done in bulk is irreversible: every action taken this way can be undone from the same screen for the rest of the working day.

The mobile app shows the same data as the dashboard, with the actions a driver or a yard supervisor needs and nothing else. It works offline: a record created without signal is queued and sent the moment the phone reconnects, keeping the time it was actually created rather than the time it arrived.